Frequently Asked Questions about TranscendStore.com. We are a verified reseller of Transcend products. We offer great prices on Flash Memory (USB flash drives, SD cards, SDHC cards, microSD, Compact Flash (CF)cards, MMC), External Hard drives, Solid State Drives (SSD), Digital Photo Frames, MP3 Players.

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FAQ

Why are TranscendStore.com's prices lower than competitors?
Because we have developed a relationship with Transcend that allows us to buy bulk products at discounted prices. This then allows us to pass on the savings to our customers. Everyone wins.

How can I keep up with TranscendStore.com's Special Deals and Promotions?
It's easy. If you wish to receive our email updates (about every two weeks), send us an email with "I want email promotions" in the subject line
customerservice@transcendstore.com. Or you can connect with us on Facebook or Twitter. Click Here to see how


Does TranscendStore.com ship outside of the U.S?
Unfortunately at this time we do not ship outside of the U.S.

Can I order a large quantity of one product at a discount or get a business discount?
Yes, just CLICK HERE to go to the official business site. Otherwise, email us at
customerservice@transcendstore.com with the item(s) you would like to purchase and the quantity. We will email you a quote within 2 business days.

Are there different shipping rates based on where my shipping address is?
No, TranscendStore.com ships at a flat rate depending on what type of shipping you choose. There is no increase based on the weight of the items or the location of the shipping address.

How come I can't ship to an address that is not registered with my bank/paypal?
TranscendStore.com only ships to verified addresses. This is because we want to protect our customers against fraud.

Is your site secure?
TranscendStore.com is a Yahoo! Store. This means that customers enter their information into Yahoo's secure checkout system.

Do you charge tax?
We have offices in California and Maryland, so we are required to collect and submit taxes in these states. California (8.75%), Maryland (6%)

Why do you ask for two addresses?
TranscendStore.com requires a verified billing address in order to process orders. This is an additional step to ensure the safety of our customers' information and avoid fraud. Once your billing address is verified, we will ship to a secondary address if it is provided.



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